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Privacy Policy

Elm Point Operations Pty Ltd 169725786 (we, us and our) are strongly committed to protecting your right to privacy. Accordingly, we respect and are committed to full compliance with its obligations under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Laws). This Privacy Policy explains some of these Privacy Laws and how they may apply to you.

Personal information
Personal information means information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Sensitive information
We will not collect sensitive information such as your race, religion, beliefs, sexual preference, health or criminal records, or details of your political, professional or trade associations, except where you have consented or as permitted under the Privacy Laws.

Collection of personal information
In the course of providing goods and services, we collect personal information in a variety of ways. For example, we collect information if you:

  • are a purchaser or prospective purchaser of a property – we will collect your name, age, address, contact details, details of the property that you are interested in or have agreed to purchase (such as the location and size of the property and the design and specifications of the dwelling), what prompted you to inspect the project, how you heard about us, details of price points and dwelling types you are interested in (eg one bedroom or two bedroom) and whether you are an owner-occupier or investor. If you are purchasing from us, we will also collect a copy of your passport or driver’s licence (to verify your identity), confirm whether you are an Australian resident and record the terms of your contract (including price), payment details, information relating to your financing arrangements (such as your bank details and how much money you are borrowing) and contact details for your authorised representatives (such as your lawyer)
  • are a supplier to us – we will collect your name and contact details, details about the goods or services you supply and payment details
  • send us an enquiry, complete an enquiry form, complete a registration of interest or provide us with feedback, we may collect your name, contact details, details of your enquiry or feedback and information about our response
  • fill in a contact form at one of our display suites – we will collect your name, age, address, contact details, details of the properties you are interested in (including price ranges), what prompted you to inspect the project, whether you are an owner occupier or investor and how your heard about us or the relevant property development
  • participate in market research or surveys conducted by us or on our behalf – we will collect your name, address, contact details and details of your responses to the research questions you answer
  • ask us to send you information about our developments or other products and services – we will collect your name, address, contact details, details of the properties you are interested in and how you heard about us or the relevant property development
  • apply for a job with us, we will collect the information you include in your job application, including your cover letter, resume, contact details and referee reports
  • submit your entry for our promotions or offers, we may collect your name, contact details, and details submitted with your entry response

Methods of collection
We may collect personal information in a number of ways, including:

  • in person (for example, if you visit our head office or development, or at events or at conferences)
  • through our website
  • through our social media pages
  • over the telephone
  • through written correspondence (such as letters and emails)
  • on hard copy forms (for example, contracts of sale, enquiry forms and surveys)
  • through surveillance cameras at our corporate premises and on some of our display suites or development sites
  • from third parties, including:
    your representatives, including your lawyers, financiers and other authorised agents
  • the Land Titles Office
  • relevant State and Territory Valuers General
  • our sales agents
  • other real estate agents
  • the Australian Securities and Investment Commission